Communication Centre Screen Tools
Member Self-Service Interface Tools
Communication Centre Online - Running a Process
Manage Tasks (Online)
About the Web Administrator Interface
How to Run a Cheques Batch Online
How to Run a DC Disbursements/Payroll Batch Online
How to Run a DC Fund Balance Recalculation Batch Online
Manage Tasks (Online)
About Web Administrator Processes
Manage Tasks (Online)
Definition of Clients, Products, Plans, Employers & Members
How to Make Withdrawals Online
How to Perform a DB Death Calculation Online
How to Perform the Tax Slips Process Online
How to Retire a DC Member Online
How to Terminate a DB Member Online
How to Terminate a DC Member Online
Manage Payees (Online)
Retirement Process (Online)
Tax Statements Process (Online)
How to Make Withdrawals Online
How to Perform a DB Marriage Breakdown Process Online
How to Terminate a DC Member Online
Member Disbursements Online
Definition of Clients, Products, Plans, Employers & Members
How to Clone an Existing Plan Online
How to Perform a DB Disability Online
How to Retire a DB Member Online
Definition of Clients, Products, Plans, Employers & Members
How to Modify Member Status Data Online
Member Disbursements Online
Member Status
How to Perform a DB Marriage Breakdown Process Online
How to Terminate a DC Member Online
How to Make Withdrawals Online
How to Terminate a DC Member Online
Member Disbursements Online
Definition of Clients, Products, Plans, Employers & Members
Member Disbursements Online
DC Admin Process (Online)
How to Perform a DB Refund Inquiry
How to Perform a DC Refund Inquiry
How to Terminate a DB Member Online
How to Terminate a DB Member Online
Member Self-Service Process
Termination Process (Online)
About Web Administrator Processes
How to Terminate a DC Member Online
Termination Process (Online)
Demographic Information
How to Add a New Employer Contact (Online)
About the Web Administrator Interface
How to Add a Task Online
How to View and/or Modify Task Lists Online
Logging In to CPAS Online
How to Modify Member Allocation Instructions Online
How to Perform a Switch Online
MSS Switch
About the Web Administrator Interface
How to Find and Open an Employer Online
Navigating the CPAS Help System
Key Features and Capabilities
Member Self-Service Interface Tools
How to Make Deposits Online
How to Perform a Switch Online
MSS Deposit
MSS Switch
How to Modify Member Compensation Data Online
Member Compensation
Member Contributions
Member Summary
How to Perform a DB Disability Inquiry
How to Perform a DB Disability Online
How to Perform a Switch Online
MSS Switch
How to Make Deposits Online
MSS Deposit
How to Perform a DB Refund Inquiry
How to Perform a DB Retirement Inquiry
How to Perform a DC Refund Inquiry
How to Retire a DB Member Online
How to Terminate a DB Member Online
How to Perform a DB Disability Inquiry
How to Perform a DB Disability Online
How to Terminate a DC Member Online
How to Make Deposits Online
How to Make Withdrawals Online
How to Perform a Switch Online
How to Run the Employer Contribution Import Batch
Member Contributions
MSS Deposit
MSS Switch
MSS Withdraw
Definition of Clients, Products, Plans, Employers & Members
How to Make Deposits Online
How to Make Withdrawals Online
How to Run the Charge Asset Based Fees Batch
Key Features and Capabilities
Member Requests
MSS Fund Balance Information
How to Perform a Switch Online
MSS Switch
Definition of Clients, Products, Plans, Employers & Members
Deposits, Withdrawals, Transfers and Cash Accounts
How to Perform a Switch Online
MSS Switch
Definition of Clients, Products, Plans, Employers & Members
Key Features and Capabilities
Employer Contribution Import (Online)
How to Run the Employer Contribution Import Batch
Account Maintenance Process (Online)
Disability Process (Online)
How to Perform a DB Disability Online
How to Upload a Member Document
Purchase of Service Process (Online)
Retirement Process (Online)
Termination Process (Online)
Member Addresses
MSS Address History
Definition of Clients, Products, Plans, Employers & Members
How to Run the Import Fund Rates Batch
Key Features and Capabilities
Member Summary
MSS My Profile
Definition of Clients, Products, Plans, Employers & Members
Vesting and Locking-In
How to Run a Cheques Batch Online
How to Run an EFT Batch Online
Disability Process (Online)
How to Perform a DB Disability Online
Retirement Process (Online)