Location: Benefit Estimates Process/Refund Inquiry or DC Admin Process/Termination
Use the following steps as a guide to perform a refund inquiry in a DC plan.
Ensure that the correct plan is selected and from the Benefit Estimates process, click to select the Refund Inquiry event. The system displays the Calculation wizard with the Calculation Type 'Termination' selected.
If necessary, use the Calendar to change the defaults for Date of Termination and Trade/Payment Date and then click Next to continue. The system displays a Summary.
If the Summary is correct, click Next. The system displays the Calculation Results worksheet.
If necessary, select the Options tab to display the member's termination options. In the example shown, the member has only one option, a cash refund of the unlocked portion and a transfer of the locked-in portion.
Select the General tab to display member demographic information and other general information about the calculation.
Select the Service tab to display member service information.
Select the Earnings tab to display member earnings information.
Select the Funds tab to display the member's fund information.
Select the Summary tab to display the member's Benefit Summary and Benefit Summary by Source.
To save the calculation, scroll down and click Finish.
The system saves the calculation as Quote and displays the Calculation History browser from which you can open and review the calculation.
For more information, see DC Admin Process (Online).
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